Washroom Supplier Customer Choice Award

The Washroom Supplier Customer Choice Award

Purpose:
To recognise washroom suppliers who consistently deliver outstanding products, innovation, and service — as judged by their customers.
This award celebrates washroom service suppliers who not only provide quality consumables and equipment but also actively help to create clean, safe, sustainable and customer-focused washroom environments across all sectors.

What We’re Looking For:

1️⃣ Product Quality & Reliability

• Consistently high-quality, durable, and effective products.
• Reliability of supply and delivery.
• Range and suitability of products for different washroom needs.

2️⃣ Exceptional Customer Service & Support

• Responsiveness and communication.
• Willingness to go the extra mile to meet client needs.
• Efficient problem-solving and after-sales care.
• Long-term partnership approach with customers.

3️⃣ Innovation in Washroom Solutions

• Introduction of new technologies, materials, or systems that improve user experience or hygiene.
• Smart or sustainable product design (e.g. reducing water, energy, or waste).
• Flexible solutions tailored to customer challenges.

4️⃣ Contribution to Hygiene & Sustainability

• Active promotion of best hygiene practices.
• Use of eco-friendly or responsibly sourced products.
• Demonstrated efforts to reduce carbon footprint or improve circularity in packaging and product life cycle.

5️⃣ Customer Impact

• Genuine customer feedback and testimonials that showcase satisfaction and trust.
• Evidence of positive impact on customer operations or washroom standards.
• Strong reputation within the industry for reliability, partnership, and excellence.

Judging Approach:

• Shortlisted based on customer scorings
• Each nomination to include specific examples of how the supplier has excelled.

Nominate your supplier today: https://forms.gle/YUcvNgfvhPVA5RFQA