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Disclaimer & Privacy Policy

This World Wide Web site (the "site") is operated by Loo of the Year Awards Ltd. These conditions of use are governed by the laws of England and Wales and you agree that the English courts shall have exclusive jurisdiction in any dispute.
Intellectual property
All materials within the site are the intellectual property of Loo of the Year. Such materials may not be copied save to the extent necessary to view them online. However, you may print complete pages of the site as hard copies for your own personal use.
Accuracy of information
Whilst Loo of the Year uses reasonable endeavours to ensure that the contents of this site are accurate and up to date, it does not accept any liability for any information which may not be accurate. Ford Sinclair is reliant upon third parties for much of the information provided (see below) and reserves the right to change data, references and product specifications at any time.
The contents of this site are for general information and public relations purposes only and do not purport to provide advice, make any offer or otherwise create or lead to the creation of any legally enforceable relationship between Ford Sinclair and you. No reliance should be placed on any statements made on the site, whether for investment purposes or otherwise. Ford Sinclair excludes to the fullest extent permitted by law all liability resulting from your access to the site including (without limitation) any loss (financial or otherwise) or damage resulting directly or indirectly from any such reliance. Loo of the Year accepts no liability or responsibility whatsoever for any other websites which may be accessed through the Loo of the Year site.

Privacy Policy 2018

Loo of the Year Awards (LOYA) is a UK based Washroom Awards and Consultancy company that promotes the highest standards in washroom provision throughout the UK. Helping you promote your business is important to us, as is helping you to comply with the General Data Protection Regulation (GDPR).

This privacy policy explains what to expect when LOYA uses and protects any information that you give LOYA when you enter LOYA, attend our Events or we are sponsored or supported by you. LOYA, we understand that we have a responsibility to protect and respect your privacy and look after your personal data.

For the purpose of The General Data Protection Regulation (GDPR) 2016, the data controller is Loo of the Year Awards – The Garden Office, Yew Tree Farm, Ruckhall, Eaton Bishop, Herefordshire HR2 9QX.

We must advise that this policy is subject to change, so please check our website on a regular basis for any further changes. This policy is effective from 25th May 2018.

What personal data do we collect from you?

When you use our website, submit entry forms by mail or email we receive information about you.

We may collect the following information that you provide by filling in forms on our website including contact forms, entering LOYA online, or information provided by email – including email attachments:

  • names and job titles.
  • contact information including email addresses and telephone numbers.
  • address and details of your organisation.

If you provide us with personal data about a third party (for example when you enter a customer’s washroom in the Awards), you warrant that you have obtained the express consent from the third party for the disclosure and use of their personal data.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To be able to respond to your requests and support.
  • To complete LOYA inspections on the premises where the entrant’s washrooms are located
  • improve our products and services.
  • To comply with our contractual obligations we have with you.
  • To fulfil our statutory obligations.

The information that is collected by LOYA includes the following:

  • Personal information including name and address of entrants, their email address and telephone number.
  • Personal information relating to the name and address of the entry location’s contact if different from the person that submitted the entry or other requirement.
  • Payment details appropriate with our credit control procedures.

We do not use credit or debit card payments systems and therefore do not have any record of card details on our secure servers.

We may also use and disclose Personal Information to comply with the law, to enforce our terms and conditions, and to protect our rights, privacy, safety, and property.

We do not share your information with any third parties without your authority. We only keep this information for as long as the information is required in accordance with applicable laws and accountancy purposes.


We are committed to ensuring that we only process personal data if we have valid reasons to do so, and that your information is secure. The reason for processing your personal data includes, but is not limited to, your consent, performance of a contract, to enable billing and remittance, and to contact you for customer service purposes.

In order to prevent unauthorised access, unauthorised or unlawful processing, or disclosure, and to protect against accidental loss, destruction or damage we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

The data that we collect is stored within the European Economic Area (EEA) and kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed.

In the event of a security breach that results in an intrusion of our system that materially affects you, or those receiving emails from your site, then we will notify you as soon as possible and let you know what action we took in response to the breach once we have fully investigated it.

so that you can see how your email campaigned performed and what actions your opted in recipients took.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to withdraw, restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or contacting us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. 

We keep a record of when and how we got your consent along with what you were told at the time.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Loo of the Year Awards – PO Box 847 Horsham West Susses RH12 5HR.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect. 

 Use of cookies by this website
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The information below details every cookie used by this website.

_utma, _utmb, 
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: These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
More information: Overview of privacy at Google.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

Google analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Who to contact
If you have submitted personal data through the site and would like that information deleted from our records, please contact us: