Cleen Set To Improve Industry Standards
Cleen is the UK’s first fully integrated management tool and review app to help venues and washroom services providers address issues and promote their high quality facilities.
The Cleen App is free to download onto a smartphone and enables washroom users to log reviews of facilities in any type of venue.
Businesses and washroom services providers sign up for their own Cleen Dashboard to gain immediate email alerts to reviews.
This enables them to take action, directly respond to customer feedback or promote positive reviews.
It also provides detailed daily, weekly and monthly reports on review trends and issues for evaluation and monitoring of facilities.
To enable businesses to receive even more reviews directly on-site, HSG has introduced a new product called the Cleen Tablet. These Data Stations can be installed in or near washrooms for ease of feedback.
Washroom services and water conservation specialists HSG have developed Cleen and Managing Director Simon Rice said the system was already being embraced by a wide range of venues who share his passion for raising industry standards.
“This two-pronged approach gives a voice to customers and provides venues and service providers the information they need to better manage and improve washroom facilities.
“By signing up to the Cleen Dashboard, negative reviews can be swiftly rectified and customer relationships strengthened by proving that venues are responsive to feedback. Likewise, positive reviews are a good advertisement and marketing tool for a venue.”